FAQ
From Resara Server
Questions/Problems
Question Not Answered Here?
Check out or post on our forum, or login to our IRC chat if you have a question or issue that is not resolved here. Also, Resara Server commercial users get excellent/immediate support when needed. If you install the commercial trial version, you will be integrated into our support network and can help resolve your issue quickly and easily.
Is Samba4 Ready for Production?
Resara Server is currently being used in production in hundreds of organizations across the world. Our customers range from 2 user small businesses to large enterprises with thousands of users and computers. Resara has only implemented the samba4 technologies that have proven to be stable, and Resara provides excellent technical support to our commercial customers. Any organization that requires Active Directory should seriously consider Resara Server and samba4.
Does Resara Server run on Fedora/RHEL?
Currently we do not support distributions not based on Debian, this is due to some Debian specific code in the provisioning process. We will, in the near future, be supporting other distributions. If you would like to help us port and package the project to other distributions please let us know on our mailing list or IRC channel!
What is the password for the 'resara' user on the VM image?
The password, by default, is 'resara'. Once you provision your Resara Server domain it will automatically change the resara user's password to your domain admin password.
How do I change the password of a user from the command line?
For version 1.1 and above run,
/usr/local/samba/sbin/samba-tool user setpassword <username>
For version 1.0 run,
/usr/local/samba/bin/net setpassword <username>
Where <username> is the user name of the user you want to change the password for.
How do I manage Group Policies using Resara Server?
There currently isn't a UI for handling policies in our admin tool, however the server side of things supports it. You have to use the Microsoft admin tools to use that feature, which can be found here for Windows XP. For Windows 7, you must install the Remote Server Administration Tools, which can be found here
How Scalable is Resara Server?
Resara Server can support an unlimited number of user accounts and computers.
Load-Balancing/Multiple Servers/Replication
Resara has a soon-to-be-released Enterprise version of Resara Server that supports replication to secondary Resara servers. This is ideal for both redundancy purposes and managing multiple sites/offices that share a common domain. If you are interested in evaluating Resara Server Enterprise, please send us an email.
Joining Resara to existing AD Server
It is possible to join Resara Server to a Microsoft Active Directory server, like Server 2003/2008, but requires tweaking on the command line to get it to work at this time. Our technicians have used this procedure to migrate users from AD to Resara. We hope to provide support for this in the GUI in the near future. Please email or inquire in our IRC chat for further information.
Google Apps Integration
Support for joining Resara Server to Google Apps for authentication is not yet in the admin console, however it can be done via the command line. For further information, please send us an email or ask about Google apps integration in our IRC chat. Instructions on this procedure will be provided on the website soon.
Integrated Email Server
Resara Server is a standard Ubuntu 10.04 OS, so it is possible to install an email server onto it. Resara plans to provided an integrated email solution into Resara Server (Google apps and/or Zimbra) in the near future. In the meantime, you can either configure this by hand or hire Resara to set it up for you.
Common Errors
I cannot join my computer to the domain/manage the domain with Microsoft's tools
The most common reason this happens is that DNS isn't set up properly. Even when the Resara Admin Console can find your server fine, additional steps are required for another entity to find the domain controller.
Add the Resara Server as the first DNS server on the computer you are trying to join to the domain. Make sure the Resara Server is the ONLY DNS server specified (leave secondary DNS blank)
Another common reason for being unable to join PCs to the domain and other odd behavior is that Samba3 was inadvertently installed during setup of the server. Run the command "sudo apt-get remove samba" on the command line and reboot the server.
error in module acl: insufficient access rights (50)
This error message will sometimes appear when joining a computer to the domain. This happens when the user you're attempting to join as is not in the "Domain Admins" group. Only domain administrators may join client PC's to the Samba4 domain.
I can't log in as Administrator from the Resara Server Admin Console any more.
If your installation is more than 42 days old, the password for the administrator may have expired. Reset the password from the command line with this command
For versions 1.1 and above
/usr/local/samba/sbin/samba-tool user setpassword administrator
For version 1.0, run
/usr/local/samba/bin/net setpassword administrator
Afterwards, you should be able to log in again.